Cookie Policy
What are cookies?
For a website to work properly, it needs to collect certain basic information about its visitors. To do this, a site will create files known as cookies – which are small text files – on your computer, tablet or mobile device.
These cookies are designed to allow the website to recognise you on subsequent visits or to authorise other designated websites to recognise you for a particular purpose.
Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on websites you visit often, your user ID or the contents of your shopping basket, and to help you navigate between pages more efficiently.
They also help ensure that the ads that you see online are more relevant to you and your interests. Some data collected is designed to detect browsing patterns and approximate geographical location to improve user experience.
How we use cookies
We may use cookies, web beacons and similar technologies to collect, use and share certain information about your device(s), your use of our websites, app(s) or services, and other unique identifiers personal to you with third-party platforms so that they may target ads to you and to others, based on other information that third party may hold about you.
In some cases, these third-party platforms may also collect some or all of the above information using cookies or similar technologies. Where they do so, the collection, use and protection of your information is governed by those third parties’ privacy policies and practices, and not our privacy policy.
You may be able to opt-out of third-party advertising technologies (including cookies) which remember your browsing habits and try to display relevant ads when you use our websites, app(s) or services by visiting www.youronlinechoices.com/uk/your-ad-choices.
If you choose to turn off these technologies, you may still be served ads but they are unlikely to be tailored to your interests.
We don’t store information that could be used to identify you personally, but we do use the information we gather to help improve your experience of our website. For example, they help us to identify and resolve errors, or to determine the most relevant information and services to show you in the future.
What types of cookie are there and which do we use?
Most cookies fall into two different categories:
- first-party cookies which are set by the website you’re visiting and can only be read by that site
- third-party cookies which are set by someone other than the owner of the website you’re visiting.
These cookies can stay on your machine for varying amounts of time, dictated by whether they are:
- a persistent cookie which remain on your device for a set period of time specified in the cookie. They are activated each time you visit the website that created that particular cookie
- a session cookie which are temporary. They allow website operators to link your actions during a browser session. A browser session starts when you open a browser window and finishes when you close the browser window. Once you close the browser, all session cookies are deleted.
Cookies also have, broadly speaking, four different functions and can be categorised as follows:
Our cookies
| Platform | Type | Cookies Set | Details |
Google Analytics | Analytics | _ga _ga_1119S81MP1 _gid _gat | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage https://business.safety.google/adscookies/ |
| Google Ads | Marketing | NID __gads pm_sess pm_sess_NNN aboutads_sessNNN FPAU ANID AID TAID _gcl_au RUL FPGCLAW FPGCLGB _gcl_aw _gcl_dc _gcl_gb _gcl_au _gac_gb_11342419997 _gac_gb_1035537820 _gcl_aw 1P_JAR Conversion YSC VISITOR_INFO1_LIVE VISITOR_INFO1_LIVE__k VISITOR_INFO1_LIVE__default | https://business.safety.google/adscookies/ |
| Hotjar | Analytics | hjSessionUser_1670528 _hjid _hjFirstSeen _hjHasCachedUserAttributes _hjUserAttributesHash _hjUserAttributes hjViewportId hjActiveViewportIds _hjSession{site_id} _hjSessionTooLarge _hjSessionResumed _hjCookieTest _hjLocalStorageTest _hjSessionStorageTest _hjIncludedInSessionSample_1670528 _hjAbsoluteSessionInProgress _hjTLDTest _hjClosedSurveyInvites _hjDonePolls _hjMinimizedPolls _hjShownFeedbackMessage | https://help.hotjar.com/hc/en-us/articles/6952777582999-Cookies-Set-by-the-Hotjar-Tracking-Code |
| Meta | Marketing | _fbp _fbc | https://www.facebook.com/privacy/policies/cookies/ https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/fbp-and-fbc/ |
| TikTok | Marketing | _ttp _pangle _tt_enable_cookie | https://ads.tiktok.com/help/article/using-cookies-with-tiktok-pixel?lang=en#anchor-8 |
| Redtrack | Analytics | redcmps redhash rtkclickid-store | https://redtrack.io/cookie-policy |
| Appfromlab | Analytics | afl_wc_utm_main afl_wc_utm_cookie_expiry afl_wc_utm_sess_landing afl_wc_utm_sess_visit afl_wc_utm_utm_1st_url afl_wc_utm_utm_1st_visit afl_wc_utm_utm_url afl_wc_utm_utm_visit afl_wc_utm_gclid_url afl_wc_utm_gclid_visit afl_wc_utm_fbclid_url afl_wc_utm_fbclid_visit afl_wc_utm_msclkid_url afl_wc_utm_msclkid_visit | https://www.appfromlab.com/docs/afl-utm-tracker-documentation/cookie-consent-banner-integration/list-of-cookies-and-purposes/ |
| CIVIC Cookie Control CMP | Necessary | CookieControl |